Contact
Questions about an order, a product, or a return? We're happy to help. We reply to all messages within 1–2 business days. Please include your order number if your message is about an existing order, or send us a message using the form below.
Company Information
TailWise Pets
Operating Address:
25661 W Stonechase Ct, Channahon, IL 60410, United States
Support:
support@tailwisepetstore.com
(815) 955-1876
Support Hours: Monday–Friday, 9:00 AM–9:00 PM Central Time
Returns: please contact us before sending anything back. Returns sent to this address without authorization can't be processed.